Authored by Saurabh Nambiar and Subbaiah KG Sometime ago, during a regular conversation, an individual raised a straightforward yet important question:“Once I’ve submitted a claim or response on the ODR, how do I trust it wasn’t changed/tampered later?” In a physical courtroom, seals, signatures, and case files offer that assurance.…
By Subbaiah KG and Unnat Akhouri In online arbitration, where parties never meet the neutral in person, trust relies entirely on the process. Here, perceived fairness becomes as critical as actual fairness, and any suggestion of bias can erode confidence in the outcome and entire process of dispute resolution. The…
Adding any of the below arbitration clauses to agreements or contracts or purchase orders is the simplest way to start using CADRE Online Arbitration Services. These clauses can be used in a variety of situations viz rentals, loans, purchase orders, service agreements, investment agreements, software purchases, procurement, invoices for services,…
In a landmark decision, a 5-Judge Constitution Bench of the Supreme Court of India declared the unilateral appointment of arbitrators as a violation of the principles of fairness, impartiality, and equality in arbitration. This pivotal judgment, delivered in Central Organisation for Railway Electrification v. M/s ECI SPIC SMO MCML (JV), reinforced…
In the ever-evolving landscape of digital dispute resolution, the spotlight is now firmly on the crucial role of data privacy. As we entrust our conflicts to Online Dispute Resolution (ODR) platforms, the safeguarding of sensitive information becomes paramount. This article explores the intricate dance between justice and privacy, shedding light…
In today’s interconnected world, the internet has revolutionized the way we interact and conduct business. As a result, the rise of online transactions has led to an increase in disputes that need resolution. Online Dispute Resolution (ODR) has emerged as a practical solution to address these conflicts efficiently and cost-effectively.…
As our world becomes increasingly connected through the power of the internet, the need for efficient and effective dispute resolution mechanisms has grown. Online dispute Resolution (ODR) has emerged as a viable solution, providing individuals and businesses with a convenient and accessible way to resolve conflicts without the need for…
Introduction Section 17 of the Arbitration and Conciliation Act, 1996 (The “Act”), plays a pivotal role in strengthening the independent functionality of the arbitration ecosystem in India. The provision empowers the arbitral tribunal to issue interim measures, ensuring the preservation of subject matter, procedural adherence, and effective enforcement of arbitral…
Arbitrators & Conciliators or Dispute Resolution Professionals (DRPs) are the backbone of the dispute resolution sector, especially in the newly emerging Online Dispute Resolution (ODR) space. The ODR industry is characterised by high levels of transparency and efficiency in dispute resolution and DRPs are expected to demonstrate several skillsets to…