Feedback & Ratings for Dispute Resolution Professionals: Enhancing Dispute Resolution Excellence

Feedback & Ratings for Dispute Resolution Professionals: Enhancing Dispute Resolution Excellence

Arbitrators & Conciliators or Dispute Resolution Professionals (DRPs) are the backbone of the dispute resolution sector, especially in the newly emerging Online Dispute Resolution (ODR) space. The ODR industry is characterised by high levels of transparency and efficiency in dispute resolution and DRPs are expected to demonstrate several skillsets to…
Arbitral Award passed by Unilaterally Appointed Arbitrator cannot be Challenged later if Previously Uncontested – Delhi High Court

Arbitral Award passed by Unilaterally Appointed Arbitrator cannot be Challenged later if Previously Uncontested – Delhi High Court

Introduction The Delhi High Court, in the case of Arjun Mall Retail Holdings Pvt Ltd v. Gunocen Inc [FAO (COMM) 31/2021 & CM APPL. 5051/2021] [Arjun Mall Case], held that if any party fails to challenge the unilateral appointment of the arbitrator(s) at an earlier stage, then such party cannot challenge the…
Manual Legal Documentation: A Paper Chase in the Digital Age (and How AI is Leading the Way Out, and helping ODR)

Manual Legal Documentation: A Paper Chase in the Digital Age (and How AI is Leading the Way Out, and helping ODR)

The legal world thrives on precision and clarity. Every contract, every clause, every comma carries weight, shaping destinies and defining rights. Yet, the backbone of this intricate system — legal documentation — often remains shrouded in the analog shadows of the past. Mountains of paper and a labyrinthine process of…
Streamlining Equity: The Role of Operations & Automation in Online Dispute Resolution Platforms

Streamlining Equity: The Role of Operations & Automation in Online Dispute Resolution Platforms

In an intricate dance between law and technology, Online Dispute Resolution (ODR) platforms are leveraging cutting-edge operations and automation to redefine the dispute resolution landscape. Operations teams in ODR platforms have emerged as allies to dispute resolution professionals, offering a myriad of solutions that not only bring transparency and equity,…
Data Protection & Online Dispute Resolution

Data Protection & Online Dispute Resolution

Introduction There has been a perceptible uptick in the adoption and acceptance of Online Dispute Resolution (ODR) in India during the last two years. A necessary corollary to this development, as with any digital platform, are concerns around data security & privacy. The 2015 cyber attack on the Permanent Court…
Supreme Court’s Landmark Judgment on Constitutionality of Arbitration Agreement

Supreme Court’s Landmark Judgment on Constitutionality of Arbitration Agreement

Introduction In a landmark judgment of Lombardi Engineering Ltd v. State of Uttarakhand, the Supreme Court held that an arbitration agreement clause, inconsistent with the Constitution of India, cannot be enforced. The Bench comprising of Chief Justice DY Chandrachud, Justice JB Pardiwala and Justice Manoj Misra deliberated on an application submitted…